About
Devin McGranahan runs the incumbent that virtually every African cross-border payments startup is trying to disrupt. As president and CEO of Western Union since 2021, he is overseeing the transformation of a company whose physical network still spans hundreds of thousands of retail locations across more than 200 countries and territories. The challenge is translating that extraordinary distribution advantage into a digital-era business without surrendering the trust that made Western Union a global remittance institution. McGranahan therefore represents both the benchmark and the battleground: the old infrastructure against which Africa's new borderless financial system is being measured.